Communication basically means a process whereby one tries to achieve mutual understanding, in which people don’t only share information, news, ideas, feelings but also creates an understanding or share meaning. Communication has two faces, one is sender other is receiver Communication it helps in joining or connecting people and places all over. Thus, in today’s world communication is a must have skill for every personnel in a workplace.
Communication does not only include sending messages, but it is a two way information sharing process one must have sufficient patience to receive the message otherwise the communication remains ineffective.
Effective communication in the workplace is established only when the message sent is easily understood by another .Thus effectiveness here is concerned with the degree of being successful to make other easily understand the message, at the workplace or within the organisation, it helps persons to work more effectively and achieve goals and desired results and maintain a smooth flow of all activities. Its basic elements are
- Practical
- Factual
- Concise and Clear
- Persuasive
It is imperative in a workplace that one should communicate effectively, there is an old age saying “It’s not what you say, but how you say it.” If a manager or the leader does not communicate well he lacks communication skills, it is the factor which separates him from exceptional one. When you communicate well with your fellow employees or team or subordinates, at workplace, it helps clear misconceptions/ doubts in others mind and indeed encourages a peaceful and healthy environment in a workplace which definitely leads to work being done and achieving objectives effectively and efficiently in organisations
How to be more effective in communicating at workplace
- Appreciative : one must appreciate their listeners and should not forget to thank them this simple courtesy creates a healthy communication
- Conduct open meetings : this is considered as the best approach to convey ideas ,thoughts, information to your team
- One to One : some people understand the message when conveyed to them on one to one basic
- Presentations : it helps to deliver message virtually which is easily understood at the workplace
- Use of simple words : those words and vocabulary must be used which are easy to be understood by all
- Feedback: as communication is a two way process, thus listening to team members opinions and advices is considered appropriate to establish understanding in the workplace.
Benefits arising out of effective communication at workplaces
- Helps in diversity : an effective communication helps organisation to increase their productivity, decrease their errors thus making operations to run smoothly
- Team building : it encourages employees or team members work in harmony, thus reducing unnecessary competitions within departments .Integrity is automatically increased ,leading to higher goals achievement
- Morale: motivation is an important factor determining employees performance in a workplace effective communication helps to build and increase a stronger morale of people working within the organisation.